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Will Your Insurance Cover Drain Issues?

29th Jan 2020

If you discover a drainage problem, whether large or small, it's important to have all the information available to you before you do anything else.

One of the most important things to consider is whether your insurance company will cover any claims related to drains. While drain repairs and drainage unblocking services aren't particularly expensive, it's still worth looking into whether your insurance company will assist you.

First things first, will you be able to claim on your home or business insurance?

The majority of insurance companies do now include plumbing and drain faults as part of their overall policies. In fact, if your insurance company covers this for your company premises or home, this will normally fall under accidental damage. Check with your company to make sure this is the case.

What happens next?

If your insurance company will cover any drainage issues or repairs, we will be happy to manage the claim and work directly with the insurance company on your behalf. All we will need is your authority to do so, as part of the FCA regulations.

As part of your insurance claim, we'll carry out a CCTV survey

When our engineers arrive at your property, they will undertake a full CCTV survey of your drainage system. We'll utilise a pinhole camera to check every inch of your pipework or drainage system that leads into and out of your premises.

The findings will then be presented to you by the way of a comprehensive report that will outline the potential blockages. We will then explain how this can be resolved and the overall costs involved.

Should we find any problems or potential issues, we will send your CCTV survey report to your insurance company. This will include the quote for any work that is then required. Once this has been authorised, we will go ahead and carry out the drain unblocking or repairs and keep you informed throughout, through your insurers. 

Working across Kent and London, JLH Drains specialises in fast, accurate and affordable CCTV drain surveys, whether part of insurance claims or not. So if you've found a problem with your drains, contact us today for fast and affordable drain unblocking and repairs!

Category: Drainage and Pipework